Process

MySpa Pools Process

MySpa Pools will help guide you through the process of purchasing and installing your one-piece fibreglass pool. 

Take a look below at our 5-step system to help you design and fulfil your dream home pool.

Step 1
Idea time
Initial Consultation & Design
swimming pool cover

At MySpa Pools, the journey begins with an in-depth consultation to understand your vision and requirements. Our team visits the site to assess the space, take measurements, and determine the best pool design for your landscape. We present various customisation options, such as size, shape, colour, and finishes, ensuring the pool integrates seamlessly with your lifestyle. We aim to provide a personalised experience that balances functionality and aesthetics, helping you visualise the perfect pool setup. 

Step 2
Sign on the dotted line
Quotation & Agreement

Once the design is finalised, MySpa Pools provides a detailed quotation covering the one-piece pool, installation, and optional features like heating systems, lighting, swim currents and covers. We are committed to transparency, ensuring there are no hidden costs. After discussing the quotation, we finalise the agreement, sign the contract, and confirm the project timeline. To secure your order and hold your position in our installation schedule, we require an initial deposit of 10% of the total project cost. Clear expectations and a confirmed schedule help ensure a smooth process from start to finish.

Step 3
Get digging
Site Preparation

With the agreement in place, MySpa Pools coordinates the site preparation. This phase involves ground excavation, leveling, and preparing the site for pool installation. We handle all necessary plumbing, drainage, and electrical work, following stringent safety regulations to meet compliance standards. Proper preparation is key to a smooth and efficient installation with minimal disruption to your property. A first-stage payment of 50% of the order total is due four weeks before day one on-site, ensuring everything is in place for a successful installation process.

Step 4
It's here!
Pool Delivery & Installation

Your one-piece pool is then delivered to the site and carefully positioned using cranes. On the day of delivery, a second-stage payment of 25% of the total order is required. After placement, the MySpa Pools team connects the filtration systems, heating elements, and additional features as necessary. We meticulously check each system to ensure everything is functioning properly. After the pool’s coping stones are laid and the pool is filled, a third-stage payment of 10% is due.

Step 5
Hooray!
Finishing & Handover

Once the pool is filled with water, we balance the chemical levels to create a safe swimming environment. Before handover, the MySpa Pools team provides a detailed briefing on pool maintenance, care routines, and best practices.The final 5% payment is due upon handover at project completion. 

Once the pool shell is operational, the garden space transformation can commence allowing your garden contractor to complete landscaping around the pool, away from the coping stones. We remain available for post-installation support to ensure you are fully comfortable with your new pool. This final step ensures that you and your family can enjoy your swimming pool from day one, with the peace of mind that support is only a phone call away. This process ensures transparency and quality throughout the sale and installation of your swimming pool.